Mahjong Switch Support & Privacy

Support & privacy · Mahjong Switch

A calmer way to get unstuck.

Answers, troubleshooting, and clear data practices for Mahjong Switch — a single-player Mahjong logic puzzle for iPhone. No account, no ads, no in-app purchases. Just the machine.

Browse support Read the Privacy Policy
Works offline No ads or purchases Anonymous leaderboards

Where to start

What do you need?

Three ways in. Every answer is written for players, not engineers.

Technical support

Controls, stars, saves, sound, accessibility, and what to do when the machine misbehaves.

Open support

Leaderboards

Anonymous profiles, personal bests, offline submissions, and why a score might not appear.

Ranking answers

Privacy & data

What stays on your device, what an anonymous leaderboard stores, and how to have it deleted.

Read the policy

Quick answers

See all support topics
How do I move the pawn? How are stars and scores calculated? Does the game work without a connection? Why isn’t my score on the leaderboard? How do I delete my leaderboard data?

Privacy, plainly

Your game stays yours.

Mahjong Switch needs no account and no personal profile. Progress lives on your iPhone. The leaderboard is optional, anonymous, and built to keep only what a ranking needs.

Read the full Privacy Policy

  • No account, no email address.Leaderboard profiles are random IDs with generated names.
  • Leaderboards are anonymous.Only a display name, scores, and timing metadata are shown.
  • Deletion on request.Ask us to remove your leaderboard profile and its entries.
  • No ads, no IDFA tracking.We do not use the advertising identifier to follow you across apps.

Still stuck?

Tell us what happened.

Include your iPhone model, iOS version, and — for leaderboard issues — the display name shown beside your score. We read every message.

Email support